Welcome to NDAX, Canada's premier digital asset trading platform. Your security is our top priority, and we've implemented multiple layers of protection to ensure that your account and digital assets remain safe.
Security First: At NDAX, we employ industry-leading security measures to protect your account and assets from unauthorized access.
NDAX utilizes a multi-factor authentication system to verify your identity when accessing your account. This process ensures that only authorized individuals can gain entry to your portfolio and trading dashboard.
Security Alert: Always verify that you are on the official NDAX website before entering any credentials. Check for the secure padlock icon in your browser's address bar.
Maintaining the security of your NDAX account requires vigilance from both our security team and you as the account holder. Here are essential practices to keep your digital assets secure:
Create a unique, complex password that you don't use for any other online services. Consider using a reputable password manager to generate and store secure passwords.
Only access your NDAX account from secure, private networks. Avoid using public Wi-Fi when managing your digital assets, as these networks can be compromised.
Ensure that any device used to access your account has updated antivirus protection and operating system security patches installed.
NDAX incorporates several advanced security technologies to protect your account:
Being able to identify potential security threats is crucial to protecting your account. Be aware of these common risks:
Fraudulent emails or websites designed to look like legitimate NDAX communications may attempt to steal your login credentials. Always verify the sender's address and never click on suspicious links.
Scammers may attempt to gather information about you through seemingly innocent conversations. Never share account details, security questions, or verification codes with anyone.
Remember: NDAX representatives will never ask for your password or two-factor authentication codes. Any such request should be considered fraudulent.
In the event that you encounter issues accessing your account, NDAX provides a secure account recovery process. This procedure includes identity verification steps to ensure that only the legitimate account owner can regain access.
Our support team is trained to handle access issues while maintaining the highest security standards. The recovery process may require providing verification documents to confirm your identity.